Terms and Conditions of Service
Welcome to Laundry Hiro! By using our services, you agree to comply with and be bound by the following terms and conditions of service. Please read these terms carefully.
- Acceptance of Terms
By using the Laundry Hiro mobile application (“the App”), you agree to these terms and conditions and acknowledge that you have read and understood them. If you do not agree with any part of these terms, you may not use our services.
- Services
Laundry Hiro provides laundry and related services through its mobile application. Users can schedule pickups, choose services, and track the status of their orders.
- User Accounts
To use certain features of the App, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.
- Order Placement and Payment
When placing an order through the App, you agree to provide accurate and complete information. Payment is processed securely through our integrated payment gateway. Laundry Hiro reserves the right to refuse service, terminate accounts, or cancel orders at our discretion.
- Pickup and Delivery
Laundry Hiro will make reasonable efforts to adhere to scheduled pickup and delivery times. However, external factors may affect these times, and Laundry Hiro is not liable for any delays. It is your responsibility to provide accurate and accessible pickup and delivery locations.
- Quality Assurance
While Laundry Hiro takes the utmost care in handling and laundering your clothes, we are not responsible for damage to items that are not suitable for standard laundering processes. Please check and remove any valuables or delicate items before handing over your laundry.
- Pricing and Refunds
Pricing for services is outlined in the App. Laundry Hiro reserves the right to adjust prices at any time. Refunds are subject to our refund policy, available on our website.
- User Conduct
You agree not to engage in any activity that may disrupt or interfere with the operation of the App or the quality of our services.
- Privacy
Laundry Hiro is committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
- Changes to Terms
Laundry Hiro reserves the right to update or modify these terms and conditions at any time. It is your responsibility to review these terms periodically for changes.
- Termination
Laundry Hiro reserves the right to terminate your access to the App and services for any reason without notice.
- Governing Law
These terms and conditions are governed by the laws of Philippines.
Laundry Hiro Team