Frequently Asked Questions

**1. How does Laundry Hiro work?

• Laundry Hiro is a convenient and tech-driven laundry service. Simply download our app, sign up, schedule a pickup, choose your services, and our team will take care of the rest. Track your order through the app and enjoy freshly laundered clothes delivered to your doorstep.

**2. What services does Laundry Hiro offer?

• Laundry Hiro provides a range of services including regular laundry, dry cleaning, ironing, and special requests. You can customize your order based on your specific needs.

**3. How do I schedule a pickup?

• Scheduling a pickup is easy! Open the app, navigate to the “Schedule Pickup” section, choose a date and time that works for you, and our team will be there to collect your laundry.

**4. Is Laundry Hiro available in my area?

• Laundry Hiro is currently available in [List of Service Areas]. Check the app or website to confirm if we service your location.

**5. How can I track my order?

• You can track your order in real-time through the “My Orders” section in the app. Receive updates on the status of your laundry, from pickup to delivery.

**6. What are the payment options?

• Laundry Hiro accepts various payment methods including credit/debit cards. You can manage your payment methods in the “Payment” section of the app.

**7. Are my clothes safe with Laundry Hiro?

• Yes, absolutely. We take the utmost care in handling your clothes. Our experienced team follows industry best practices, and your clothes are treated with the highest level of care and attention.

**8. Can I reschedule or cancel my pickup?

• Yes, you can reschedule or cancel your pickup through the app. However, please ensure you do so within a reasonable time frame before the scheduled pickup time.

**9. What if I have a specific request or instruction for my laundry?

• You can include specific requests or instructions in the “Special Requests” section when placing your order. Our team will do their best to accommodate your preferences.

**10. How can I contact customer support?

• For any queries or assistance, you can reach out to our customer support team through the “Contact Us” section in the app. We’re here to help!

Need Further Assistance?

If you have additional questions or require further assistance, please don’t hesitate to contact our friendly customer support team. We’re here to ensure your Laundry Hiro experience is seamless and enjoyable.

Thank you for choosing Laundry Hiro!

Laundry Hiro Team